Shirli Kirschner

Shirli is one of our preferred mediators and specialist trainers that KWS accesses on behalf of our clients.  Shirli has mediated a range of disputes in industries including The National Electricity Market and wholesale telecommunications market. Disputes include commercial; labour/management; shareholder; Trade Practices; financial services and discrimination issues. The disputes have ranged from small business to large disputes involving millions of dollars and numerous parties, including government bodies. She currently has positions on a number of mediator panels, including LEADR Advanced panel and the SPAN telecommunications panel as a case manager and mediator.

Working with Groups

Shirli has facilitated a number of consultation processes both within private organisations and between community stakeholders; most recently the ‘future of greenpower’ for the Sustainable Energy Development Authority – SEDA and consultations for Sydney Harbour Foreshore Authority. Other group processes have included the use of aerial spraying, a review of the proposed consultation process for Palmerston North Airport and Hastings District Council (NZ) the improvement of a commercial relationship between two service providers to the Australian Defence Forces (2000) and, as a volunteer, assisting the mediation team in a multi-party dialogue on land rights in a National Park in Israel (2001).

Making Systemic Changes

Shirli specialises in design of conflict management systems. She has designed a number of industry systems (electricity and telecommunications) as well as systems for private companies including PolyGram Music, Universal Music, Fox Studios, NEMMCO and ETSA Transmission. She is currently the NECA Dispute resolution Adviser for disputes in the wholesale electricity market. She was a consultant to Phillips Fox on the review of the ACCC arbitration process for telecommunications disputes (2002) and facilitated an integrated system design in that industry for SPAN for which she received and industry achievement award in September 2002.

Training and Papers

Shirli has lectured and designed programs in dispute resolution and negotiation for a number of organisations locally and internationally including the U.S. Department of the Navy, the National Electricity Market Management Company Limited (NEMMCO), the Department of Health and Ageing, Cotton Australia, NSW Farmers’ Association, the Environment Protection Authority, Energex and Argyle Diamonds. She also has been a lecturer in strategic negotiation and issues management in the Master of Communication program at the University of Technology, Sydney. She has been an invited speaker at industry functions and has presented at international conferences, including the LEADR conference in Melbourne and Christchurch, American Bar Association in Washington DC (2000) and the World Mediation Conference, Asia Pacific Region (2001).

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